Shipping charges for the following countries are available on our website. You can check them at the checkout page by entering your zipcode/pincode:

Algeria, Armenia, Australia, Austria, Bahrain, Bangladesh, Belgium, Bosnia and Herzegovina, Brazil, Brunei, Cameroon, Canada, Colombia, Croatia, Cyprus, Denmark, Dubai, Egypt, Estonia, Fiji, France, Germany, Ghana, Greece, Hong Kong, Hungary, Indonesia, Ireland, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Latvia, Lebanon, Lithuania, Malaysia, Maldives, Malta, Mauritius, Mexico, Monaco, Morocco, Mozambique, Namibia, Nepal, Netherlands, New Zealand, Niger, Nigeria, Norway, Oman, Philippines, Poland, Portugal, Qatar, Romania, Samoa, Saudi, Senegal, Seychelles, Singapore, Slovakia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Thailand, Uganda, Uruguay, UAE, UK, USA, Zambia.

If your zip code shows no delivery or your country is not listed above, please email us at sales@nilalarts.com with your city, state, and country name. We will inform you regarding shipping charges, and your order will be processed.

Please note that we do not ship to the following countries: Bhutan, China, Pakistan.

International Payment

You can pay via your PayPal account. If you encounter any issues with payment, please contact us on WhatsApp at +91 8940118861 or email us at sales@nilalarts.com.

Shipping Rate Instructions

For parcels over 15 kg in some countries, you may not be able to process the order on our website. Please contact us via email for shipping charges.

Further Instructions

• Orders are dispatched within 2-5 days, and delivery may take 7-15 days.
• Custom charges may apply in many countries according to their custom rules.
• In Saudi Arabia and Qatar, a local ID proof will be required as per government regulations.
• If you decide to cancel the order, cancellation charges will be deducted based on currency conversion rates.

Special Instructions

Nitrile gloves, flammable items, liquid products, and electronic items are prohibited for export.

For any other queries, contact us at +91 89401 18861 or email us at sales@nilalarts.com.

Additional Information

Packaging Information:

• All items are carefully packed to ensure they arrive in perfect condition.
• Fragile items are marked and handled with extra care.

Tracking Your Order:

• Once your order is shipped, you will receive a tracking number via email.
• You can track your shipment on our website or the carrier’s website.

Customs and Duties:

• Please be aware that customs duties, taxes, and import fees may apply based on your country’s regulations.
• These charges are the responsibility of the recipient and are not included in the purchase price or shipping costs.

Returns and Refunds:

• We accept returns within 30 days of delivery for most items. Items must be in original condition and packaging.
• Refunds will be processed within 5-7 business days after receiving the returned item.

Customer Support:

• Our customer support team is available Monday to Friday, 9 AM to 6 PM IST.
• For immediate assistance, contact us on WhatsApp at +91 8940118861.

Promotional Offers:

• Subscribe to our newsletter to receive updates on special promotions, discounts, and new product launches.
• Follow us on social media for exclusive offers and giveaways.

For any other queries or further assistance, feel free to contact us at +91 8940118861 or email us at sales@nilalarts.com. We are here to help!